Returns and exchanges

We gladly accept returns and exchanges
Contact me within: 15 days of delivery
Dispatch items back within: 30 days of delivery

 

Returns and exchange details
Please read all details first!! There are many factors in seed growing the seeds we sell grow as we run a large nursery and grow these in a germination chamber, so many we grow our self to resell as small starter plants. Do your research on how to plant these before you plant them when you purchase from us, we will not be held liable if they don't grow for you as there are too many factors that can take place. When you buy from us, you agree to these terms. We will give a refund in most cases if there is a issue with a item this way you can decide to purchase more if you would like minus shipping charge. We will not take returns on International items, please be aware of your county custom import laws as there may be a duty charge for items coming in. We will no longer ship to Japan and some other countries, so please read so please don't buy your money will be refund as your customs will not allow many kinds of seeds in. You are responsible to know your country laws on items shipped in as we can't know them all, we do not supply Phytosanitary Certificate. If you buy from us, you agree to these terms money won't be refunded if destroyed or held by customs. If they are shipped and held when we get the item back, we will refund you. If your address is not right we are not responsible for this you the buyer needs to make sure you have it right if we send an item out and it is returned we can ship it back to the right address at buyer's cost.

Payment
We except PayPal also credit cards through checkout that way it is secure. If your address is not right we are not responsible for this you the buyer needs to make sure you have it right if we send item out and it is returned we can ship it back to the right address at buyer's cost.

Delivery
Sorry with the rising cost of International shipping we only ship to Canada; 
SORRY USPS RATES HAVE GONE UP AGAIN! We do combine shipping; it is $4.50 in the US and base rate of $11.95 in Canada it change by location as it will set at the end when you are ready to purchase. We ship all our seeds in a bubble folder to protect your seeds in shipment from getting crushed in the mail. Furthermore, we take the extra step to make sure you get these in a condition you can use. If you are an international customer we cannot control customs. We will ship these out, but please know your country's laws as some kinds of seeds may not be allowed in your country; we will not do phytosanitary certificate; we will not be held liable for customs taking these. Sorry, with the rising rates of USPS we want to make sure your package gets to you in good shape and seeds not crushed.
If your address is not right we are not responsible for this you as the buyer needs to make sure you have it right. If we send an item out and it is returned, we can ship it back to the right address at buyer's cost. All items are tracked if there is a issue and it shows delivered please check with your post office as we didn't scan it we just send it out to the address you have listed at checkout. We will send items out within 24 to 48 hrs.

International shipping and Customs
Buyer are responsible for any import taxes that customs may change they may also hold your package for quarantine. We have no control over customs so please know your countries laws before you buy. If items or held or destroyed by customs we will not be held liable for this as we cannot control it. When you buy from us you agree to these terms we cannot control what customs do, please know your COUNTRY'S LAWS! We do not supply Phytosanitary Certificate.